Service Alerts

Friday, March 24, 2023 • 11:00am
Metra Alert UP-N - Track construction Saturday, March 25 through Sunday, March 26

Track construction will begin Saturday, March 25 through midday Sunday, March 26. Trains may incur delays enroute up to 15 minutes behind schedule passing through the work zone. Please listen to announcements for any platform changes. For additional information visit metra.com/constructionnotices.  

Friday, March 24, 2023 • 10:20am
Metra Alert UP-NW - Train #638, scheduled to arrive Ogilvie Transportation Center at 11:30 AM, may be operating 15 to 20 minutes behind schedule due to track construction.
Train #638, scheduled to arrive Ogilvie Transportation Center at 11:30 AM, may be operating 15 to 20 minutes behind schedule due to track construction. Please visit metra.com for current delay information.
Friday, March 17, 2023 • 10:11am
Metra Alert UP-NW - Metra to expand UP Northwest schedule April 3

Metra is revising its schedule on the UP Northwest Line (UP-NW) beginning Monday, April 3. The updated schedule adds 12 trains to the line’s weekday service, exceeding pre-pandemic service levels.

“Metra has been monitoring ridership as well as customer feedback, and these schedule changes respond to ridership trends and increase capacity and convenience by expanding peak period as well as off-peak service,” said Metra CEO/Executive Director Jim Derwinski. “And with a major multiyear rehab project scheduled to start on the Kennedy Expressway, this new schedule allows Metra to provide more commuters with a viable and much less stressful alternative to driving.”

UP-NW riders are advised to review the new schedule here as departure and arrival times have been shifted on many trains to accommodate the additional service. Metra will monitor customer feedback and operating conditions and make additional schedule adjustments as needed to meet riders’ needs.


The last major revisions to the UP-NW schedule occurred nearly a year ago as pandemic restrictions lifted and more people returned to the daily commute. The new schedule, launching April 3, will provide service at least every 30 minutes during the morning and evening rush hours as well as hourly service at most stations during off peak hours. The 12 additional weekday trips will increase the line’s total to 78 trips compared to 66 today and 65 before the pandemic.


Outbound service in the early evening rush is expanded with three new trains departing Chicago between 3 p.m. and 5 p.m., including a 3:22 p.m. departure to McHenry that riders have requested.  Arlington Heights riders will also have more express service in the morning and the evening rush hours with a new 7:25 a.m. inbound train and a 5:07 p.m. outbound train. The new schedule adds a reverse commute option for students at St. Viator High School in Arlington Heights, with a new 6:35 a.m. departure from Chicago.

Friday, March 24, 2023 • 11:01am
Metra Alert UP-NW - Track construction Saturday, March 25 through Sunday, March 26

Track construction will begin Saturday, March 25 through midday Sunday, March 26. Trains may incur delays enroute up to 15 minutes behind schedule passing through the work zone. Please listen to announcements for any platform changes. For additional information visit metra.com/constructionnotices.

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Station Details

Image
Ogilvie Transportation Center
Phone 312-496-4777
Lost and Found Contact 312-496-4751
Agent Hours Upper Ticket Office M-F: 5:30 a.m. to 11 p.m. Weekends: 6 a.m. to 11 p.m. Lower Ticket Office M-F: 6 a.m. to 6:40 p.m. Weekends: Closed
Waiting Room Hours Upper M-Sat: 5 a.m. to 12:40 p.m. Sunday: 7 a.m. to 12:40 p.m.Lower M-F: 5 a.m. to 6:40 p.m. Weekends: Closed
Train Lines Union Pacific North (UP-N) Union Pacific West (UP-W) Union Pacific Northwest (UP-NW)
Accessibility Yes
Station Address

500 W. Madison St.
Chicago, IL 60606

Connecting Services

CTA Routes: J14, 19, 20, 56, 60, 120, 124125, 128130, 132, 157, 192, Green, and Pink Lines

Metra: Union Pacific - West, Union Pacific - Northwest, Union Pacific - North

Chicago Water Taxi

Station Parking No
Station Zone A
Parking Contact

N/A