Metra and its rail service providers are not responsible for articles left on trains or at stations. Call the numbers below to inquire about lost items.
|Any Union Station Train||312-322-4269||Window 10 at Union Station|
|Union Pacific Trains||312-496-4751||Lower Level of Ogilvie|
|Rock Island Trains||312-322-6509||LaSalle Street Station|
|Metra Electric Trains||312-322-7819||Millennium Station|
Lost Tickets / Refund Policy
You can check with the Lost and Found offices if you think you lost your ticket on the train. Chances of recovering it are much greater if you wrote your name and contact information on the ticket.
No refund or replacement ticket will be issued for lost, destroyed or stolen One-Way and 10-Ride Tickets and Weekend and Monthly Passes. Refunds for Monthly Passes are available per the guidelines here.