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Metra's Mission
As part of a regional transportation network, Metra provides safe, reliable, efficient commuter rail service that enhances the economic and environmental health of Northeast Illinois.
Metra's Vision
To be a world-class commuter rail agency linking communities throughout the region by:
- Providing the safest, most efficient and most reliable service to our customers
- Sustaining our infrastructure for future generations
- Leading the industry in achieving continuous improvement, innovation and transparency
- Facilitating economic vitality throughout Northeast Illinois
Strategic Goals
- Prioritize safety and security awareness
- Invest in workforce
- Ensure financial stability
- Deliver quality customer service
- Optimize capital assets
