Due to a break-in at the 103rd St.-Beverly Hills Station on the Rock Island Line, Metra has closed the ticket office at the station effective immediately.
Metra had planned for the last day of ticket sales to be Monday, Oct. 15, but decided to cease ticket sales Tuesday after it was discovered the station had been broken into during the overnight hours. Metra Police are investigating the break-in.
The ticket office’s closure is part of Metra’s ongoing effort to better use its resources as more passengers switch to mobile ticketing. About 43 percent of Metra customers now purchase tickets via the Ventra App. Going forward, customers boarding at 103rd St.-Beverly Hills can use cash to purchase a One-Way Ticket on board from a conductor at no extra cost. In addition, customers can purchase tickets from an agent or vending machine at all five downtown stations or through the Ventra App, available in the App Store or Google Play.
Although the ticket office is closing, passengers will continue to have access to the station facilities. The ticket agent position is being eliminated through attrition.