Page 3 - MyMetraNewsletter-Summer2021.indd

IN THIS ISSUE

2 A Message from the CEO
4 New Tracking System to Keep Riders Informed

5 Our Evolving Schedules and Going Green

6 A Guide to Summer and Early Fall
4 7 Bring Your Bike on Board
8 Dine Near Your Line

9 Meet the Metra Board

10 Rider Spotlight
11 Employee Spotlight
12 Celebrating Diversity: Art on the Railroad

13 Ask Us Anything

14 Commuter Crossword

5

LET US KNOW HOW WE'RE DOING

Since Metra benefits our entire community and belongs to all of us, we want each rider
to have an active voice in the service we provide. We believe the more ownership you
have, the more you’ll be able to think of Metra as My Metra.

We put together an ongoing survey we will be using to
measure and track month-to-month customer satisfaction
and find out more about you and your experience as a rider.
It should take less than three minutes to fill out, and we’d
really appreciate hearing your thoughts. All responses will
7 remain anonymous unless you indicate otherwise.

SCAN THE QR CODE AND TAKE OUR SHORT SURVEY NOW!

GREAT SERVICE DESERVES A SHOUTOUT

Our team has been hard at work to make sure you
feel safe and comfortable as we’ve welcomed more
riders back on board this summer. If you’ve seen
one of our employees go above and beyond, we’d
love to hear from you! To nominate someone for
the My Metra Honors Program, please tell us their
8 name and how they have helped you in an email to:
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mymetrarecognition@metrarr.com
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7/26/21 8:47 PM
MyMetraNewsletter-Summer2021_RW.indd 3
MyMetraNewsletter-Summer2021_RW.indd 3 7/26/21 8:47 PM