Page 10 - Metra Fact Book 2021
P. 10

AGENCY OVERVIEW                                                                                                                                                                                                                                    LOOKING FORWARD



            SERVICE AND                                                      The pandemic had a major impact on                                                 MAKE NO
                                                                             our region, but through it all Metra never
            PERFORMANCE                                                      stopped meeting the transportation needs                                           SMALL PLANS

                                                                             of first responders and those who could not
            OVERVIEW                                                         shelter in place.                                                                 The advice of Chicago’s great architect,

                                                                                                                                                               Daniel Burnham, guides us as we work to

                                                                             We showed once again that we are a source of continuity and                       provide northeast Illinois with a world-class
                                                                             connection for our riders, an irreplaceable part of their lives                   commuter rail system. Here are just a few of
                                                                             and a vital cog in the economic and social life of NE Illinois.
                                                                                                                                                               our initiatives to improve the quality, comfort
                                                                             On the pages that follow, you will find a review of our system,
                                                                             service area, ridership statistics, new programs, budget,                         and safety of the service we provide:
                                                                             a brief history and ongoing efforts to improve the quality                                                                                         NEW GPS TRACKING SYSTEM
                              During the                                     of our service.                                                                                                                                    This new system will dramatically improve our ability to
                                                                             Do remember that our ridership was deeply affected by COVID-19.                                                                                    track trains and provide updates to riders on train status.
                      COVID-19 pandemic,                                                                                                                       NEXT GENERATION RAILCARS
                                                                             But many of the facts still stand and were not impacted by the                    Metra has placed an order for 200 new, made-in-the-USA cars      NEW WEBSITE
                                                                             pandemic. We still provide service with 242 stations over 11                      with an option to buy up to 300 additional cars for $1.8 billion,   The new metra.com provides more detailed, timely and
                 METRA NEVER                                                 routes totaling nearly 500 route miles. We remain one of the                      replacing old cars, some dating to 1953. Amenities will include:  easily accessed information to riders.
                                                                             largest and most complex rail systems in North America, with                          •  Two entranceways per side, nearly level with the
                         STOPPED                                             a service area encompassing more than 3,700 square miles.                               platform                                                   ADDITIONAL BIKE TRAINS

                                                                             As we rise and recover from the pandemic, we are embracing                            •  Full ADA accessibility                                    Metra is expanding our popular Bike Car program to
                       RUNNING.                                              My Metra as an initiative and attitude, as our belief and                             •  Video screens, bike racks, charging outlets, cupholders   more of our lines. Each bike car carries 16 bicycles in a
                                                                                                                                                                                                                                dedicated railcar.
                                                                             philosophy. It’s about making sure we’re there when you need
                                                                             us, getting you to work and home safely and on time, and                              •  Quieter, smoother ride
                                                                             always meeting your expectations. It’s about delivering service                                                                                    NEW BATTERY-POWERED LOCOMOTIVES
                                                                             in a way that you will always think of us as My Metra.                                                                                             As part of our commitment to a greener future, Metra is
                                                                                                                                                               NEW AIR PURIFICATION SYSTEM                                      seeking proposals to convert three diesel locomotives into
                                                                                                                                                               Metra is upgrading the ventilation systems on nearly 700         zero-emission, battery-powered units. Metra is also buying
                                                                                                                                                               current cars with a 3-stage system using ultraviolet light,      seven new low-emission switch locomotives, including our
                                                                                                                                                               electrical fields, and stronger filters. The new system will be   first zero-emission electric-powered unit.
                                                                                                                                                               equivalent to or better than MERV 17 or HEPA standards.



            10     METRA FACT BOOK 2021                                                                                                                                                                                                                     METRA FACT BOOK 2021     11
   5   6   7   8   9   10   11   12   13   14   15