2015 Operating, Capital Program, and Budget Book

2015

Take some time to study Metra - as I have done since I joined the board and become its chairman - and several things are readily apparent. The first is that Metra is an extremely complex system, and its interaction with freight railroads and Chicago's congested rail infrastructure is very challenging. But hand-in-hand with that understanding is the fact that, despite that complexity and despite those challenges, Metra and its employees do an excellent job providing reliable, safe and comfortable service. We set hight standards for ourselves, and for the most part we met those standards. Our riders expect that, and they - and we - are disappointed when our service is not up to par. 

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