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about metra

Elimination of Ticket-by-Internet program
First Published - 04/27/2018 - 10:24AM

Due to declining internet ticket sales, Metra is eliminating the Ticket-by-Internet program – which includes recurring orders and one-time sales of Monthly Passes and 10-Ride Tickets on its website. The last day to purchase a Monthly Pass (July) via this program will be June 20 and the last day to purchase a 10-Ride Ticket will be June 30. This action is part of a continuing effort by Metra to identify ways to reduce expenses. Please see alternate purchasing options here.

Last Updated - 05/14/2018 - 3:06PM

Obtaining Records From Metra

Requests for information and public records of Metra may be submitted to Metra’s Freedom of Information Officer by the following methods:
 
Thomas Stuebner - FOIA Officer
Kathleen Haton - FOIA Officer
Charles Reiss - FOIA Officer
 
To contact any of Metra’s FOIA Officers, please email FOIA@metrarr.com or call 312-663-FOIA (3642).
 
Via U.S. Mail:
Freedom of Information Officer
15-E
547 W. Jackson Blvd.
Chicago, IL 60661

Information About Metra

A brief description of Metra and its purpose can be found here: Metra History
 
Information regarding Metra's operation and performance can be found here: Metra Facts
 
Metra’s operating budget can be found here: Program and Budget
 
The Financial Statements provide a detailed assessment of Metra's assets, liabilities, revenues, operating expenses and cash flows. The statements were certified by an independent auditor and are located here.
 
Metra’s office is located at:
547 W. Jackson Blvd.
Chicago, IL 60661

The following are Metra's Boards and Committees:

Records Available upon Request

The following records may be made available to the general public by contacting the parties identified below and without the need to file a formal request for records to Metra’s Freedom of Information Officer:
 
Bid Tabulations: Geoffrey Urban
 
Ridership Reports: Lynnette Ciavarella
 
Recent open Board or Board Committee Meeting Minutes: Online Minutes (in the Available Archives section)
 
Older open Board or Board Committee Meeting Minutes: Karen Hullinger
 
Documents Presented at open Board Meetings: Karen Hullinger
 
General Transit Feed Specification: Data
 
General Transit Feed Specification License Agreement: License
 
Hillard Heintze Report:
 
Blackman Kallick Report:

Copying Fees

There is no charge for a paper copy of the first 50 pages (black and white) of any documents requested; there is a charge of 15 cents per page thereafter.  For color copies, abnormal size copies, or copies of documents in electronic form that require special media (e.g., CD or DVD) to produce, an additional charge may apply. There is no charge for copies of documents in electronic form that can be produced via a simple email.
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