While Metra’s core business is and will continue to be that of serving the traditional commuters (those traveling from the suburbs to jobs in Chicago’s Central Business District), in striving to maximize ridership and revenue potential, we also continue to cultivate and build upon secondary markets. Among these is our reverse commute segment, which comprises about 7% of Metra’s average weekday ridership, or about 22,000 average daily reverse commute trips. This important market segment can be served at little or no additional operating cost, because the train equipment is simply being repositioned to make another inbound trip to the city for traditional commuters.
Click here to view an introductory booklet that provides an overview of how Metra addresses reverse commute market opportunities and the conditions that best posture this overall market. In addition, the booklet defines the criteria for success for connecting bus service to support this important market.